Our ability to communicate is an essential skill for the building and maintaining of our relationships whether in our personal or professional lives.

What is my dominant style of communication? What is my fixed way of communicating? How do these impact my relationships? What are the real messages that I am sending? Am I only hearing what I choose to hear, or more importantly, what am I not hearing or seeing?

Communication often takes place in an emotionally charged environment. Whether it is tight business deadlines, a busy project, or dealing with difficult clients and customers, the workplace emotions impact the way we communicate. Our personal relationships also experience times when emotions are running high and the relationships most important to us can be damaged. Emotions act as filters or barriers to limit our ability to hear, and can dominate the way we communicate.

How do I learn to manage my emotions? Where do my emotions come from? What techniques can help me to become more self-aware? What can I learn about myself through my emotions? How can I make a transformational change in the way I relate to others through communication?

The good news is that acquiring emotional skills (Emotional Intelligence) is a critical skill that can be learned and developed.

This workshop that will introduce you to a powerful creative listening approach that will give you the ability to consciously create the experience of any interaction. This workshop will introduce you to a communications model, raise your self-awareness to assist you to manage your emotions, and provide you with a greater consciousness of the role you play in communicating.

This workshop is the foundation communications in all relationships and is suitable for those who wish to improve their communication skills, whether in their personal or professional life.

Learning Outcomes

• Learn a standard of presence that will impact all of your relationships;
• Learn that we all have fixed ways of listening;
• Identify the four styles of communication;
• Learn techniques to develop a higher level of self awareness;
• Develop attitudes and effective strategies to manage emotions; and,
• Learn how to consciously create a communication environment that empowers individuals and teams to maximise their creative potential.